[mplpost] CD manufacturing alert!

[Artisan]

In message <20021009215316.24633.qmail@web11501.mail.yahoo.com>, Karen 
Taylor <ktaylormusic@yahoo.com> writes

Sorry to hear of your problems. If Scott from Duplium is above board - 
and I have no reason to suspect otherwise - you might ask him to sell 
you 50 or 100 of the CDs to take on tour and then hope the situation 
with Punch or your credit card provider resolves itself.

The credit card provider should certainly repay you for the balance that 
you did not authorise - and (certainly in the UK) would be obliged to 
repay any amount charged to your card for which goods have not been 
supplied.

I believe credit card rules are pretty international - and this is the 
way it works over here in England. Your erstwhile supplier (PUNCH) is 
not legally allowed to debit your card until the goods are despatched. 
PUNCH clearly employed bad practice in the debiting of your card - even 
the first time.

As a credit card merchant myself - I would definitely get my hand 
slapped if I debited cards before supplying CDs. The bank would be 
obliged to repay the credit card owner and they would then try to recoup 
their loss by debiting my account.

Cheers

Jacey
-- 
Jacey Bedford                             Artisan@artisan-harmony.com
ARTISAN                         www.artisan-harmony.com
"Artisan - cheaper than therapy and better than beer." Rural Arts East
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